Which Parts Of Employee Experience Really Matter Most?

I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.

Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.

We’ve called them “moments that matter,” “employee journeys,” “employee interactions,” and lots of other things. And hundreds of books, articles, and tools are being developed.

The bottom line, however, is that all this is noise if we can’t figure out where to focus.

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